Refund Policy
Effective date: April 30, 2026 · Last updated: October 7, 2026
30-day money-back guarantee
We want you to be confident in your purchase. If LeaseHelper does not meet your needs for any reason, you can request a full refund within 30 days of the original purchase date.
You do not need to give a reason, but we welcome honest feedback so we can improve the Service.
How to request a refund
Email info@leaseagreementgenerator.com with:
- The email address you used at checkout
- The order/receipt number from your Stripe confirmation email (if you have it)
- A brief note — optional, but appreciated
We issue refunds within one business day (Monday–Friday) of your request. The funds return to the same card or payment method used at purchase, and it takes 5–10 business days for the refund to reach your card.
Full refund if delivery fails
If our system fails to deliver your purchase within 24 hours of a successful payment, you are entitled to a full refund, no questions asked. Email us at the address above with your receipt and we will issue the refund within one business day (Monday–Friday); it then takes 5–10 business days to reach your card.
What happens after a refund
- You may no longer use any documents or outputs generated via the Service.
- We delete your stored profile within 30 days, as described in our Privacy Policy.
Exceptions
We may decline refunds (after investigating and communicating with you) in cases of:
- Evidence of abuse, fraud, or chargeback circumvention (e.g., the same person repeatedly purchasing and refunding);
- Use of the Service in violation of our Terms of Service;
- Requests filed more than 30 days after the original charge.
Chargebacks
If you have an issue with your charge, please email us first. A chargeback before we have had a chance to resolve the issue may result in denial of future service, but does not waive your right to a refund under this policy.
Contact
Email: info@leaseagreementgenerator.com
Typical response: within one business day (Monday–Friday).